There has been much debate about offshore manufacturing over the last decade. With the American economy struggling to regain its footing, perhaps it is time to revisit this debate and consider the advantages of “Made in America”. Here are five compelling reasons to consider one of the most experienced American-Made automated material handling and processing equipment manufacturers:

1. No Language Barrier or Middle Man
Your automated equipment is designed and manufactured by the people you spoke with during the planning stage.  This elimination of the middle (sales)man enables streamlined communication and faster response times. The equipment you thought you ordered is always the equipment you will receive because the direct connection between you and our engineering team removes a significant barrier to clear communication. There is no build process more seamless or more efficient than when the same individuals carry out the process from Conception to Installation.

2. Our Installers are Our Builders
There is absolutely no better team to install your new equipment than the people who built your equipment.  The last thing a plant wants is a vendor’s install team walking through their doors having never seen the machine until the install. When choosing a vendor-partner, ask who the install team will be.

3. Cross-Trained Technicians: The Right Talent at the Job Site
To ensure our installations and service is as thorough and prompt as possible, we cross-train our technicians in mechanical and electrical disciplines. Problems are diagnosed more efficiently and solutions are provided more quickly. The time saved by having multi-discipline techs on your site can be significant when considering the need for your production lines to be up and running as soon as possible.

4. Faster Parts Availability Means Less Downtime
We can say with great pride that no one can touch Creative Automation for Parts Availability. We have a well-stocked parts department that gets your parts to you the next day—sometimes even the same day. For custom-made parts, our build team drops what they are doing to fulfill that part request immediately, resulting in custom one-off parts often shipping the same day as the parts request! Literally 100% of the custom components for Creative Automation equipment are designed and manufactured in-house, and 98% of commercially produced components are readily available in the US. With a Creative Automation machine, parts availability is never a problem!

5. Tech Support that Knows Your Machine
Years ago, tech support meant that the person on the other end of the phone had real technical knowledge of the product. Today’s tech support is often an overseas call-center with little more than a tech manual in front of them to answer your question.

The better way to staff a tech support department is to have knowledgeable personnel with technical understanding answering your call.

The best way is to provide experienced engineers who have intimate understanding of your unique equipment and process— someone who is familiar with your production environment and who actually designed your machine. When you call Creative Automation for tech support, you get the best. Our tech support is all in the US, in a nearby time zone, and completely familiar with your machine and your processes.  

When considering your next process upgrade or new production line, consider the important benefits of Made in America, and more specifically, "Made by Creative Automation". Call us at 715-223-6321 to begin solving your production challenges.